Governor Lou Leon Guerrero and the Joint Information Center, in partnership with GTA, launched a COVID-19 hotline (3-1-1) aimed at helping Guam residents navigate the uncertainty that has accompanied the COVID-19 pandemic. 

The three-digit hotline serves as a central location that consolidates all GovGuam entities involved with government COVID-19 responses.  Residents can easily access human service resources without the hassle of locating numbers to specific agencies.  3-1-1 is manned and operated by government staff and representatives.

The COVID-19 hotline responds to calls and provides information, including:

  • Medical questions residents may have about COVID-19
  • Ability to report businesses in violation of the social isolation directive
  • Ability to report an individual in violation of the social isolation directive
  • More information about Business Owner Economic Relief and Employment Guidance
  • For Counseling and other general inquiries

The 3-1-1 COVID-19 hotline is available Monday through Friday from 8 am to 5 pm.